Changes to phone options Posted or Updated on 23 Jul 2024

From 1st December there will be changes to the phone system.

The exisiting options have been simplified to ensure that we can direct patients towards the most suitable options for them.

This will include removing the option of the automated phone booking service.

As we have developed our system this service is no longer offering patients the full range of options available to them. Speaking to the reception team ensures that we can help patients navigate the options more efficiently.

The option to book consultations via the online service is still available and give patients the option of booking even when the surgery is closed.

More information on online services.

More information on the appointments system.