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Appointments - cancellations

Cancellations

If you are unable to keep your appointment, please contact the surgery so that we can offer this slot to someone else. Continued non attendance of appointments may, in extreme cases, lead to you being removed from the doctors list. You can cancel an appointment in several ways:

  • Ring the surgery and speak to reception
  • Log in using your online account
  • Use the text cancellation service. Simply text the word CANCEL to the text confirmation number that you received with your appointment confirmation text. This must be done a minimum of 2 hours before the appointment.  This is an automated service and will not recognise any other text.
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